Designing the interaction to solve the indoor mobile hotspot problems
I worked on this project when I was working for the product consultancy Kinneir Dufort. The goal for the client, Airspan, was to design a device that solved indoor mobile hotspot problems.
Background and process
AirUnity is a small cell device designed for placement in customer homes and offices. It is designed to solve indoor mobile hotspot problems, dramatically improving network efficiency and coverage within homes and businesses. It covers 30,000 square feet inside and extends to 100 meters outside.
AirUnity needs to be installed against a window, and the user needs to test as many windows as possible to find the best performance for the device.
The setup process was very important for correct installation, so after mapping the whole process, I designed an interactive prototype running inside a 3D-printed physical prototype.
After the test, I discovered that the user missed some important information, so I changed the process based on this feedback.